Job description

Customer Service Representative (Internship) Aachen, NRW, Germany Customer Service Intern Company Description antibodies-online is the leading vendor-independent marketplace for research reagents, especially antibodies and ELISA kits. We currently list close to 2 million research products, which we deliver to universities, biotech and pharmaceutical companies worldwide. The company was founded in 2006 as a spin-off from RWTH Aachen University (Germany). The U.S. branch was opened in 2010. In 2016 we launched genomics-online.com serving scientists in genomic/transcriptomic research areas. Our diverse team consists of highly motivated biologists, IT- and business specialists. Together we strive to further expand our business and become the leading global supplier for the life science industries. Job Description Processing of technical customer inquiries both via email and chat Close

collaboration with a our customer service and sales teams Identification of customer needs to improve our offering (e.g. service level, product information, website) Qualifications Formal training/education in the field of biotechnology, molecular biology, pharmacology or a related subject Basic experience in applying molecular biology methods (Proteomics & Genomics) in the laboratory Additional Information We are based in a real castle with a beautiful park - ideal if you need a quick break in between work.